Rob is an award-winning leader and innovator in the field of learning and development and has dedicated over two decades to transforming employee experience through creative, customer-led design practices and collaborative leadership. Recognised for his ability to drive significant organisational change, he has spearheaded the development of a multi-award-winning bespoke colleague experience platform, enhancing the way over 25,000 team members engage and learn. He is a passionate advocate for creating learning and development, using customer-centric design and collaborative leadership to drive impactful change, and a firm believer in bringing the best of consumer-grade experiences to the workplace; fostering environments where personalisation and engagement thrive.