AI agents: the great workplace upheaval - sink, swim, or swarm? – Trish Uhl
This isn't about new L&D tools—it's about a fundamental redesign of work itself. AI agents are autonomously performing tasks, making decisions, and reshaping the very nature of how work gets done. As these agents evolve from individual performers to coordinated swarms, we're witnessing the emergence of an entirely new digital workforce capable of learning at lightspeed and tackling increasingly complex challenges.

In this session, you’ll be challenged to radically rethink L&D’s role in this new reality. You'll discover how to navigate a world where AI agents are becoming active workforce participants. This session isn't about adapting old models—it's about architecting entirely new approaches for a workplace where human and digital workers collaborate as peers, and where agent swarms are creating unprecedented possibilities for organizational transformation.

• The Hidden Power Shift: Three critical ways AI agents are transforming enterprise work—and what this means for L&D
• Your Survival Playbook: A practical assessment tool for identifying prime opportunities for AI agent deployment
• The Ultimate Advantage: Key principles for orchestrating successful human-AI collaboration at scale
• Beyond the Buzz: Three real-world examples of AI agents and swarms transforming enterprise learning
• Monday-Morning Action Plan: Five immediate actions to begin your organization's transformation journey

The Human-AI Task Scale: A Roadmap for Smarter AI Workforce Integration – Josh Cavalier

As AI-driven workflows continue to transform industries, Learning & Development leaders face a critical challenge: How do we integrate AI effectively while maintaining human expertise? This session introduces the Human-AI Task Scale, a strategic framework that categorizes AI adoption across seven tiers—from human-driven workflows to fully autonomous AI.

Through real-world examples, practical insights, and case studies, we’ll explore the pros and cons of each AI tier, helping organizations navigate the sweet spot for human-AI collaboration. Learn how Human Capital Management (HCM) systems play a vital role in ensuring successful AI integration, from upskilling employees to governance and ethical oversight.

Attendees will gain actionable takeaways, including:

• Assessing AI maturity within their organization
• Developing AI transition plans that align with workforce needs
• Implementing AI-driven learning strategies while mitigating automation risks
• Avoiding AI pitfalls, such as over-reliance on automation and skill erosion

Discover how AI can be a powerful enabler for L&D, ensuring your workforce remains competitive, adaptable, and future-ready in an era of intelligent automation.